Privacy Policy

Update September 16, 2024

Massage By Sharon ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products or services, or engage with us through other means. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following categories of personal information:

A. Information You Provide to Us: - Contact Information: Name, phone number, email address, mailing address - Payment Information: Credit/debit card details, billing address - Appointment Information: Details related to your booking (date, time, preferences) - Communications: Messages or requests you send through our contact forms, emails, or phone calls

B. Information Automatically Collected: - Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to automatically collect information about how you interact with our website. This may include IP addresses, browser type, operating system, and pages visited. - Analytics Data: We may collect data from analytics services to understand traffic patterns and usage of our website.

2. How We Use Your Information

We use the information we collect for the following purposes: - To process orders for products and services - To manage and schedule appointments - To communicate with you regarding orders, appointments, or customer service inquiries - To improve our website and personalize your user experience - To send promotional communications, offers, and newsletters (you can opt-out at any time) - To comply with legal obligations and enforce our terms and conditions

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with: - Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, fulfill orders, or provide other business-related services. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose. - Legal Obligations: We may disclose your personal information when required by law or to respond to legal requests (such as subpoenas, court orders, or government regulations).

4. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights regarding your personal information: - Right to Know: You have the right to request what personal information we have collected, used, or shared about you in the past 12 months. - Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. - Right to Opt-Out: You have the right to opt-out of the sale of your personal information, though we do not sell personal information. - Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise any of these rights, you may contact us at sharon@massagebysharon.com or 805-206-9287. We will verify your request by matching the information provided in the request to the personal information we have on file. Please allow up to 45 days for us to process your request.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on this page with the "Last Updated" date revised. Your continued use of our website after such changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: sharon@eyelashbysharon.com
Phone: 805-206-9287
Address: 1520 State Street, Santa Barbara, CA 93101